Last Updated: 3/9/2026
At Momentum Health, we are committed to protecting your privacy and securing the personal and health information you entrust to us. This Privacy Policy explains how we collect, use, store, and share your information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other relevant regulations .
1. Information We Collect
We collect information to provide you with personalized medical care and a seamless user experience:
- Personal Information: Name, email address, phone number, date of birth, and mailing address.
- Health Information: Medical history, current symptoms, laboratory results, and other data provided during your GLP-1 or sexual health consultations.
- Payment Information: Billing address and credit card details (processed securely via third-party payment processors).
2. How We Use Your Information
Your information is used strictly for clinical and operational purposes, including:
- Facilitating medical consultations and personalized prescriptions.
- Ongoing patient monitoring and clinical support.
- Communicating important updates regarding your treatment or account.
- Processing payments for services rendered.
3. How Your Information is Shared
We do not sell your personal or health data. We only share information with third parties necessary to fulfill your care, including:
- Pharmacy Partners: To fulfill and ship your personalized prescriptions.
- Laboratory Partners: To process required bloodwork or diagnostic tests.
- Service Providers: Secure platforms used for telehealth, billing, and data storage.
4. Data Storage and Security
We implement industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, or disclosure. All health-related data is stored in HIPAA-compliant environments.
5. Your HIPAA Patient Rights
Under HIPAA, you have specific rights regarding your Protected Health Information (PHI), including:
- Access: You have the right to request a copy of your medical records and personal data.
- Correction: You may request that we correct inaccurate or incomplete information.
- Deletion: You may request the deletion of your data, subject to legal and medical record retention requirements.
- Communication: You can request that we contact you in a specific way (e.g., home phone vs. mobile).
6. Service Jurisdiction
Momentum Health currently provides telehealth services only to patients located in Texas . By using our services, you acknowledge that you are a resident of a supported jurisdiction.
7. Newsletter and Communications
By subscribing to our newsletter, you agree to receive health updates and promotional content. You can opt-out at any time using the “unsubscribe” link in our emails.